Last updated: August 29, 2026
The mail-return process supports exchanges and requests involving either a product problem or an eligible preference-based return of new merchandise.
Eligibility
A return or exchange request must be submitted within 30 days after delivery. Non-defective reasons include changing your mind, personal preference, or choosing the wrong item. Damage, defects, incorrect goods, missing items, or a material mismatch with the listing are also covered. The item must be new, unused, in its original condition, and include the original packaging, tags, and accessories.
How to request a return
Send the order number, checkout email, and an explanation. For damage, defect, wrong-item delivery, or missing contents, include photographs or video of the item and packaging. Do not mail anything before approval. Returns are made by mail; a free return label is included in the package, and no restocking fee is charged. Exchanges depend on available inventory.
Refunds
After approval, a refund is issued to the original payment method and processed within 10 days. A bank or card issuer may require additional time to post the credit.
Contact
Email: rk2196test@gmail.com
Mailing address: 707 Flower Field Ct, Pearland, TX, 77584, United States
Phone: 936-960-5803